PRIVACY POLICY
Effective Date: 1/4/26
Last Updated: 2/5/26
1. Who We Are
LOVEMEBEAUTIFUL (“we”, “us”, “our”) is an online cosmetics retailer operating in the United Kingdom.
For the purposes of UK data protection law, we are the Data Controller of your personal data.
Business Name: Black Isle Holdings Limited (T/A LOVEMEBEAUTIFUL)
Registered Address: Contact Centre, Lychett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
Email: info@blackisleholdings.co.uk
Company Registration Number: 16123308:
If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.
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2. The Personal Data We Collect
Under UK GDPR, “personal data” means any information that can identify an individual.
We may collect and process the following:
A. Information You Provide Directly
• Full name
• Billing and delivery address
• Email address
• Telephone number
• Account login details
• Purchase history
• Communications with us
• Marketing preferences
B. Payment Information
Payment details are processed securely by third-party payment providers. We do not store full card details.
C. Automatically Collected Information
When you visit our website, we may collect:
• IP address
• Browser type and version
• Device type
• Time zone setting
• Website usage data
• Cookies and tracking data
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3. How We Use Your Personal Data
Under UK GDPR, we must have a lawful basis to process your data.
We process your data on the following legal bases:
A. Contractual Necessity
To:
• Process and deliver your orders
• Manage your account
• Provide customer support
• Handle returns and refunds
B. Legal Obligation
To:
• Comply with tax and accounting requirements
• Prevent fraud
• Respond to legal requests
C. Legitimate Interests
To:
• Improve our website and services
• Analyse customer purchasing trends
• Prevent fraud and misuse
• Maintain website security
We ensure our legitimate interests do not override your rights.
D. Consent
Where required (such as email marketing), we rely on your consent.
You may withdraw consent at any time.
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4. Marketing Communications (PECR Compliance)
If you opt in to receive marketing emails, we may send:
• Promotions
• New product launches
• Beauty tips and updates
You can unsubscribe at any time by:
• Clicking the “unsubscribe” link in any email
• Contacting us directly
We do not send unsolicited marketing communications.
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5. Sharing Your Data
We may share your personal data with trusted third parties, including:
• Payment processors
• Delivery and courier services
• Website hosting providers
• IT and security providers
• Marketing platforms
• Professional advisers (e.g., accountants, legal advisers)
All third parties are required to respect the security of your personal data and process it in accordance with the law.
We do not sell your personal data.
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6. International Transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:
• UK-approved Standard Contractual Clauses
• Transfers to countries deemed adequate by the UK Government
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7. Data Retention
We retain personal data only for as long as necessary to:
• Fulfil the purposes we collected it for
• Comply with legal, tax, and accounting requirements
Typically:
• Order data is retained for at least 6 years (for tax purposes)
• Marketing data is retained until you withdraw consent
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8. Your Legal Rights (Under UK GDPR)
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
You can contact the ICO at:
We encourage you to contact us first so we can resolve any concerns.
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9. Cookies
We use cookies in accordance with UK GDPR and PECR.
Cookies help us:
• Remember items in your basket
• Understand website traffic
• Improve user experience
• Provide relevant marketing (where consent is given)
You will be asked to consent to non-essential cookies when you first visit our website.
You can manage cookie preferences via your browser settings.
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10. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
• SSL encryption
• Secure payment gateways
• Restricted access to personal data
• Regular security monitoring
However, no method of transmission over the internet is completely secure.
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11. Children’s Data
Our website is not intended for children under 13. We do not knowingly collect personal data from children.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
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13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Black Isle Holdings Limited (T/A LOVEMEBEAUTIFUL)
Email: info@blackisleholdings.co.uk
Address: Contact Centre, Lychett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA