Question 1

General enquiry

Accepted Answer

For any general enquiry, please contact us via the live chat option in the bottom right hand corner of the website. Alternatively, you may also contact us via email at: info@lovemebeautiful.co.uk Live chat is the better option, as it connects you to a member of our team within seconds.Live chat is available 8am - 8pm, Monday to Sunday.

Question 2

Contact Details

Accepted Answer

Should you need to write to us, please do so, at the following address:Black Isle Holdings Limited, 3F1 Third Floor, 3 Hill Street, New Town, Edinburgh, EH2 3JP]Customer Service Email: info@lovemebeautiful.co.uk

Head Office Email: info@blackisleholdings.co.uk

Question 3

Where is my order?

Accepted Answer

If you are experiencing an issue with your delivery, please contact us via the live chat option in the bottom right hand corner of the website. Alternatively, you may also contact us via email at: info@lovemebeautiful.co.uk Live chat is the better option, as it connects you to a member of our team within seconds.Live chat is available 8am - 8pm, Monday to Sunday.

Question 4

Problems with my order

Accepted Answer

If you are experiencing an issue with your order, please contact us via the live chat option in the bottom right hand corner of the website. Alternatively, you may also contact us via email at: info@lovemebeautiful.co.uk

Live chat is the better option, as it connects you to a member of our team within seconds.Live chat is available 8am - 8pm, Monday to Sunday.

Question 5

Product concerns

Accepted Answer

If you have any concerns regarding our products, including allergic reactions, please contact us via email: info@lovemebeautiful.co.uk

Question 6

Make a complaint

Accepted Answer

If you wish to make a complaint, please email: info@blackisleholdings.co.uk

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